Privacy Policy

Information we collect

We may collect contact, billing, shipping, order and device information when you browse, place an order, request support or subscribe to communications. Shopify and enabled service providers may process payment, fraud-prevention, analytics and delivery data on our behalf.

How information is used

Information is used to operate the store, process and deliver orders, respond to requests, prevent abuse, meet accounting or legal obligations and improve the shopping experience. Marketing communications are sent only where permitted, and you can use the unsubscribe method provided.

Sharing and international processing

Information may be shared with Shopify, payment processors, fulfillment partners, carriers, professional advisers and authorities when reasonably necessary. These providers may process data in countries different from your own and are expected to protect it under their contractual and legal duties.

Retention and choices

Records are kept only as long as reasonably needed for the purposes above, dispute handling and legal compliance. Depending on applicable law, you may request access, correction, deletion or restriction of certain personal information by contacting us. We may need to verify the request.

Cookies

The store may use necessary cookies and, where enabled, analytics or preference technologies. Browser controls and any consent tool displayed on the site can be used to manage optional technologies.

Contact details

Chongqing Jierui Xunchuang Technology Co., Ltd.
No. 11, Building 1, No. 2 Xianghe Road, Wujia Town, Rongchang District, Chongqing, China
Email: service@novalqen.com
Telephone: +86 13322987298
Website: https://novalqen.com