Terms of Service

Agreement

These terms apply when you access https://novalqen.com, submit information or place an order with Novalqen. By using the store, you confirm that you can enter a binding transaction under the law applicable to you.

Product information

We aim to present accurate descriptions, prices and images. Screen settings and production variations may affect color appearance. Measurements are approximate unless expressly stated. We may correct an obvious error before accepting or fulfilling an order.

Orders

An order submission is an offer to purchase. An order is accepted when payment is authorized and fulfillment is confirmed. We may limit quantities or cancel an order for availability, verification, fraud-prevention, legal or technical reasons and will refund amounts collected for a cancelled order.

Prices and promotions

Prices may change before an order is placed. A promotion applies only according to its displayed terms and cannot be combined unless stated. No discount, savings claim or compare-at price is shown unless supported by store data.

Liability

To the maximum extent permitted by law, we are not responsible for indirect or consequential loss arising from site use or ordinary product use. Our aggregate liability for a claim will not exceed the amount paid for the affected order, except where such limitation is prohibited.

Governing rules

These terms are governed by applicable laws and mandatory consumer protections. Before formal proceedings, please contact us so the issue can be reviewed in good faith.

Severability and changes

If one provision is unenforceable, the remaining provisions continue. The version displayed when an order is placed applies to that order, subject to mandatory law.

Contact details

Chongqing Jierui Xunchuang Technology Co., Ltd.
No. 11, Building 1, No. 2 Xianghe Road, Wujia Town, Rongchang District, Chongqing, China
Email: service@novalqen.com
Telephone: +86 13322987298
Website: https://novalqen.com